Shipping Policy

Shipping Policy

At Sarah & Claire London, we believe your shopping experience should be simple, reliable and completely worry-free. This shipping policy explains how we handle delivery times, shipping costs and order tracking so you always know exactly what to expect.

Delivery Times

We aim to process and dispatch all orders within 24–72 hours of purchase confirmation.
Once shipped, your order will typically arrive within 6–10 working days.

Please note that delivery times may vary due to:

  • Seasonal peaks (such as holidays or sale periods)
  • Weather conditions
  • Customs procedures (where applicable)

Free Shipping

Every order placed with Sarah & Claire London includes free shipping.

  • No minimum order value
  • No hidden fees
  • No surprises at checkout

Just the reassurance that delivery is always on us.

Shipping Method

All items are shipped directly from our trusted suppliers.
This allows us to:

  • Maintain strict quality control
  • Optimise processing times
  • Deliver your order as efficiently as possible

Order Processing & Confirmation

Once your order has been placed, you will receive a confirmation email with full order details.

  • Orders are processed within 24–72 hours
  • You will receive a tracking number as soon as your order is dispatched

Order Tracking

Every order includes full tracking.

You can monitor your shipment online and stay updated on its progress right up to delivery.

Questions & Support

Our customer support team is here to help with any shipping-related enquiries.

Email: info@sarahclairelondon.co.uk
We aim to respond to all requests promptly and professionally.

Limitations & Exceptions

While we always do our best to ensure timely delivery, occasional delays may occur due to:

  • Customs procedures
  • Adverse weather conditions
  • Force majeure events

Sarah & Claire London cannot be held responsible for such delays, but we greatly appreciate your patience and understanding should they arise.

Conclusion

At Sarah & Claire London, we are committed to making your shopping experience as seamless as possible from the moment you place your order to the day it arrives at your door.

With free shipping, reliable tracking, and responsive customer support, your order is always in safe hands.