Privacy Policy

Privacy Policy

At Sarah & Claire London, we value your trust and place great importance on protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information.

By using our services, you agree to the practices described in this policy.

Collection of Personal Data

To provide you with the best possible shopping experience, Sarah & Claire London may collect the following information:

  • Full name
  • Shipping and billing address
  • Email address
  • Telephone number
  • Payment details

Use of Personal Data

Your personal data may be used for the following purposes:

  • Processing and delivering your orders
  • Managing payments and preventing fraud
  • Communicating regarding orders, returns or customer service enquiries
  • Sending updates about products, promotions or events, only with your consent
  • Improving our website, services and overall shopping experience

Sharing of Personal Data

We do not sell or rent your personal data to third parties.

Your information will only be shared in the following situations:

  • With trusted service providers who process payments or handle shipping on our behalf
  • Where required by law or legal proceedings
  • To protect the rights, property or safety of Sarah & Claire London, our customers or the public

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

These measures include:

  • Secure encryption of payment transactions
  • Restricting access to personal data to authorised personnel only

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, accounting and reporting obligations.

Your Rights

In accordance with applicable data protection laws, including the GDPR, you have the following rights:

  • Right of access: you may request a copy of the personal data we hold about you
  • Right to rectification: you may request correction of inaccurate or incomplete information
  • Right to erasure: you may request deletion of your personal data, subject to legal obligations
  • Right to withdraw consent: you may withdraw your consent for specific processing activities at any time

To exercise these rights, please contact us using the details below.

Cookies and Similar Technologies

Sarah & Claire London uses cookies and similar technologies to enhance your browsing experience, remember preferences and analyse website usage.

You can adjust your browser settings to block or delete cookies. Please note that some features of the website may not function properly if cookies are disabled.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date. We recommend checking this page regularly to stay informed.

Contact Information

For any questions regarding this Privacy Policy or to exercise your rights, please contact us:

Email: info@sarahclairelondon.co.uk

Sarah & Claire London is committed to respecting your privacy and ensuring that your personal data is handled securely and responsibly.